Useful Contacts

Last updated January 26, 2023

City Services – DC311

Dial 311, 24 hours a day, 365 days a year, to request scheduled services such as trash removal, pothole repair, bulk pick-ups and recycling collection. Callers can also use this number to report a missed scheduled service, inquire about city agency phone numbers and hours of operation, and to pursue other customer service-related items.

  • Call DC 311 at 311 or (202) 737-4404 if calling from outside the District
  • Text “NEW” or “MENU” 32311 (DC311)
  • Tweet the Office of Unified Communications at @311DCGov
  • Visit the Online Portal at
  • Live Chat with a 311 Customer Service Representative via the 311 Online Portal

Mayor’s Ward 5  Community Liaisons

Christopher Ingram (

DC Councilmember’s Office

Ward 5 Councilmember Zachary Parker

Sam Bonar, Constituent Service Coordinator

Metropolitan Police Department (MPD)

District 3 PSA 308

Third District Police Commander James Boteler
(202) 673-6820

PSA Captain: Christopher Moore

Join Third District Community Group:
Official MPD-3D Community Group
Contact: Jacqueline Beathea, (202) 671-6604

Additional information about the MPD and particularly the Third District:

Area Neighborhood Commissioners (ANC)

ANC 5E01 Commissioner Joyce Robinson-Paul

Commissioner Joyce Robinson-Paul’s Single Member District (SMD) covers the BACA area from the south side of Bates Street down; it includes part of the BACA neighborhood as well as Hanover.

ANC 5E02 Commissioner Karla Lewis

Commissioner Lewis’s Single Member District (SMD) covers the BACA area from the north side of Bates Street up; it includes part of the BACA neighborhood as well as part of Bloomingdale.

The full Advisory Neighborhood Commission (ANC) 5E  meets at 7:00 p.m. on the third Tuesday of each month at Friendship-Armstrong Public Charter School at 1400 1st Street, NW (1st & P St NW) in the Cafeteria

BACA primary contact

Bradley Thomas, President
Bates Area Civic Association

Surrounding Community Associations

Bloomingdale Civic Association
Meetings are held the third Monday of every month (the fourth Monday if the third is a holiday) from 7 to 9 p.m. at St. George’s Church, 160 U St. NW.

Bloomingdale Blog

Scott Roberts also moderates a Bloomingdale neighborhood email list.  To subscribe, email with your first and last name and a street address.

Hanover Civic Association

Eckington Civic Association

NoMa Business Improvement District

Ledroit Park Civic Association

Shaw Community East Central Civic Association

Logan Circle Civic Association

Mt. Vernon Triangle Community Improvement District

Convention Center Community Association (CCCA)

Rhode Island Ave NE Insider

Edgewood Civic Association

Business and Local Development Organizations

North Capitol Main Streets

DC Main Streets

Historical Information

Truxton Circle

InShaw (prior blog by author of Truxton Circle blog, may resume soon)