SMART911 and the 311 Mobile Services App

From the MPD Listserv:
Good evening Fifth District Community,

Please see below and attached for great programs offered by the Office of Unified Communications (DC 911/311). By registering with the mobile services app and providing profiles, first responders can be aware of these conditions before they arrive on the scene. I strongly encourage everyone to participate in this program.

Hello Commander Fitzgerald,

The purpose of my email is to follow up the recent discussion you had with Teddy Kavaleri, CIO of Office of Unified Communications (DC 911/311) regarding SMART911 and the 311 mobile services app. As he may have mentioned, Smart911 is a program that enables citizens to create a free safety profile for their households. These profiles provide critical, lifesaving data, such as floor plans and medical conditions to 9-1-1 call takers and dispatchers, which they in turn provide to police, fire and emergency medical personnel before they arrive at a scene.

Through FY15, the agency continued its collaboration with a number of District agencies, participating in various citywide events and reaching a cross section of residents. In FY16, the agency plans to continue these partnerships and pursue other opportunities to showcase the SMART911 application to register more members of specific targeted populations, including seniors and youth. We very much look forward to working with you on this initiative. For your convenience I have attached a few SMART 911 flyers, as well as a worksheet that residents can use to organize their thoughts before registering their families for this valuable service.

Mr. Kavaleri may have also mentioned the recent release of our enhanced 311 mobile app. I have copied the link to our 311 online page where you will find a plethora of information about city service request management. If you scroll to the bottom of that page you find QR codes for easy downloading of the app, which is available on both itunes and Google Play for SMARTphone users.

If you have any questions about either of these services or other programs managed by the Office of Unified Communications, please do not hesitate to let us know. Thank you for your interest and we look forward to working more closely with you.

Have a safe and happy holiday!

Kelly Brown
Office of Unified Communications


Question, comment, or suggestion?

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s